HELP CENTER

How can we help you today?

Feel free to poke around these help topics to find just what you're looking for.

I'm having connection problems or error 102 when I use my institution's proxy. What should I do?
How can the user access his subscription?
Is the number of simultaneous connections limited?
I am a librarian and I would like to access usage data for IMAIOS resources, how can I do?
My institution has an institutional subscription for an IMAIOS product, but I can’t access it. What should I do?
I’m not sure that my institution has a subscription to an IMAIOS product. How do I find out?
How do I access my institution's IP subscription from my mobile device (tablets or smartphones, iOS or Android)?
My institution would like to subscribe to an institutional subscription for an IMAIOS product. How does access work?
I’d like to subscribe to an institutional subscription for an IMAIOS product, but I’m not sure my organization is an “institution.” What do you mean by institution?
My institution has subscribed to an IMAIOS product. Who has access to it?

I am a librarian and I would like to access usage data for IMAIOS resources, how can I do?

January 02, 2023 12:27
Updated

Your institutional subscription includes access to your institution usage data. We chose to provide reliable and consistent usage data thanks to the COUNTER standard. Here are the steps to follow:

- Log in to your IMAIOS account on www.imaios.com by clicking on "Sign in" in the upper right corner and fill in your details (email + password)

- Once in your personal space, click on "Administration" then click on the statistics icon.

Need help? Our user guide is available for download here: IMAIOS counter 5 Portal Guide

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