Featured Questions

• My account

  The IMAIOS website doesn’t recognize my email address and I can’t log in. What should I do? I forgot/lost my IMAIOS account password. How do I reset it?

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• My subscriptions

  I’ve just subscribed to an IMAIOS product, but it isn’t activated; I still don’t have access to the content. What should I do? I’ve subscribed to an IMAIOS product. How do I disable automatic renewal?

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• Mobile Apps

  How do I activate or reinstall my subscription purchased on the Apple App store or Google Play store on a new device?

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• Products

  I have a subscription to an IMAIOS product but when I click a module on the website, the message “Subscription required” appears. What should I do? Where can I find the e-Anatomy User Guide?

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• My payments

  I subscribed on the IMAIOS website. How can I get an invoice for this purchase? I’d like to update my credit card number. How do I do that? I was charged twice when I went to pay for my order from the IMAIOS website. What should I do?

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