Featured Questions
-
My account
The IMAIOS website doesn’t recognize my email address and I can’t log in. What should I do? I forgot/lost my IMAIOS account password. How do I reset it?Show all
-
My subscriptions
I’ve just subscribed to an IMAIOS product, but it isn’t activated; I still don’t have access to the content. What should I do? I’ve subscribed to an IMAIOS product. How do I disable automatic renewal?Show all
-
Mobile Apps
How do I activate or reinstall my subscription purchased on the Apple App store or Google Play store on a new device?Show all
-
Products
I have a subscription to an IMAIOS product but when I click a module on the website, the message “Subscription required” appears. What should I do? Where can I find the e-Anatomy User Guide?Show all
-
My payments
I subscribed on the IMAIOS website. How can I get an invoice for this purchase? I’d like to update my credit card number. How do I do that? I was charged twice when I went to pay for my order from the IMAIOS website. What should I do?Show all
Need assistance?
Couldn't find your answer through our Help Center articles? Drop us a line to help us get your message to the right person on our Support team.