Apps

My institution has a subscription. How do I access it from my mobile device (tablets or smartphones, iOS or Android)?

 Group subscription For Group subscriptions, log ...

How do I access content offline?

 We understand that a stable internet connection i...

I’ve a suggestion or feedback about the App, how can I send it?

When you are in a module, click on the menu on the...

I’ve subscribed to an IMAIOS product through the app on iOS or Android, but the content isn’t activated. What should I do?

In order to reactivate your purchase, please follo...

I’d like to cancel and be refunded for my subscription purchased on the Apple App Store / Google Play Store.

I purchased my subscription on the Apple StoreThe ...

I’d like to cancel the automatic renewal for my subscription purchased on the Apple App Store / Google Play Store.

I purchased my subscription on the Apple Store To...

I’d like to cancel my subscription to an IMAIOS product purchased through my mobile device on the App Store / Google Play Store. How do I do that?

I purchased my subscription on the Apple Store T...

I’ve subscribed through the app but the content still displays “subscription required”.

In order to reactivate your purchase, please follo...

How do I keep my access on a new device?

 I subscribed through the mobile app.To access y...

How do I activate or reinstall my subscription purchased on the Apple App store or Google Play store on a new device?

I don’t have an IMAIOS account or I have an IMAIOS...