I’ve subscribed through the app but the content still displays “subscription required”.

In order to reactivate your purchase, please follow these steps:

 

1️⃣ Uninstall the IMAIOS product app

2️⃣ Make sure you are logged in with the same iTunes/Google account that you used to make the purchase

3️⃣ Download and install the latest version of the IMAIOS product app

4️⃣ Tap the “Profile” button (the "face-like" icon). Tap "Restore" and follow this process

5️⃣ Once the "Restore” process is finished, tap the "Profile"/ ”Menu” button again and log in using an IMAIOS account (if you do not already have one, use the “Register” button instead)

 

If your problem persists, please contact our Customer Support.

Was this article helpful?

1 out of 2 found this helpful

Have more questions? Submit a request