Subscription

My institution has an IP subscription for an IMAIOS product, but I can’t access it. What should I do?

1️⃣ From the computer where you are experiencing t...

I’d like to renew my group or IP subscription for an IMAIOS product. How do I do that?

To renew your subscription and continue to access ...

I am part of a group but do not have access to the product.

If you are a member of a group but don't have acce...

I’ve just subscribed to an IMAIOS product, but it isn’t activated; I still don’t have access to the content. What should I do?

​ 1️⃣ If you​ ​have just purchased your subscripti...

I’m not sure that my institution has a subscription to an IMAIOS product. How do I find out?

The following page​ https://www.imaios.com/en/ip-s...

My institution has subscribed to an IMAIOS product. Who has access to it?

If it is an IP subscription, it is an IP address ...

How can the user access his/her subscription?

From the institution💻 PC - Access is provided by r...

I have a subscription but when I click a module on the website, the message “Subscription required” appears.

  1️⃣ Make sure you are correctly logged in on th...

I purchased a monthly subscription to an IMAIOS product, and I would like to switch to a yearly subscription. How do I do that?

You must wait until the expiration date of your cu...

My institution would like to subscribe to an IMAIOS product. What should we do?

1️⃣ All of our products and subscription plans are...

My institution would like to subscribe to an IP subscription for an IMAIOS product. How does access work?

The IP subscription is an authentication mode base...