I am part of a group but do not have access to the product
I am member of a group but I don't have access to e-Anatomy/vet-Anatomy. What should I do?Being a member of the group doesn't necessarily imply that you have access to the product because it is the... Continue reading
I have a group or institutional access for an IMAIOS product and I’d like to pay my invoice by credit card, wire transfer, or bank check. How do I do that?
You can find all payment information at the bottom of your invoice. Continue reading
I’d like to subscribe to a group or institutional subscription for an IMAIOS product, but I can’t find the rates. How do I find out the prices?
The rates for group and institutional subscriptions are available on the “Subscribe” page, on the designated tabs. Continue reading
I’d like to renew my group or institutional subscription for an IMAIOS product. How do I do that?
We invite you to contact IMAIOS Customer Support so that we can renew your subscription. Contact Customer Support at: email@example.com, or directly on our contact form Continue reading
I received a group invitation, but I didn’t receive my password to log in to my account on the IMAIOS website. What should I do?
1. Sometimes our emails are automatically sent to your junk mail or spam folder. Please double check these folders. 2. If you did not receive any message, please contact the group administrator to ... Continue reading