My account
Can't access your account? An issue with your password? Find all the answers here.
Login Support
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The IMAIOS website doesn’t recognize my email address and I can’t log in. What should I do?
First, please make sure that you did not use a different email address to create your IMAIOS account. If this is not the case, we invite to contact IMAIOS Customer Support. Contact Customer Support... Continue reading -
I can’t validate my profile on the IMAIOS website. What should I do?
1. Check that you have completed all the required fields on the form (marked with an asterisk). 2. For residents of the USA, please include your state. 3. If your problem persists, please contact I... Continue reading -
I registered on the IMAIOS website using my Facebook, Google or Apple login, but I don’t know my password. What should I do?
We invite you to contact IMAIOS Customer Support so that we can reset your password. Contact Customer Support at: contact@imaios.com, or directly on our contact form Continue reading
Information change
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I forgot/lost my IMAIOS account password. How do I reset it?
On the IMAIOS website, please follow these steps: 1. Click "Sign in" at the top right of the page and click "Forgot your password?" 2. Enter the email address of your IMAIOS account in the des... Continue reading -
How to modify my email address on the IMAIOS website ?
Once you have logged in to our website, follow these steps: 1. Click where your name appears at the top right of the page 2. Select “My profile” 3. Enter your new email address in the “Your ... Continue reading -
How to modify my password on the IMAIOS website?
Once you have logged in to our website, follow these steps: 1. Click where your name appears at the top right of the page 2. Click “Security” 3. Enter your current password in the “Password” ... Continue reading