Mobile Apps

e-Anatomy & Vet-Anatomy

• How do I activate or reinstall my subscription purchased on the Apple App store or Google Play store on a new device?
  A - I don’t have an IMAIOS account or I have an IMAIOS account but I have never synchronized it with the app: 1.​  ​Uninstall the IMAIOS product app 2.​ Make sure you are logged in with the same iT... Continue reading
• I’ve subscribed through the app but the content still displays “subscription required”.
  In order to reactivate your purchase, please follow these steps: 1. Uninstall the IMAIOS product app 2. Make sure you are logged in with the same iTunes/Google account that you used to make the pur... Continue reading
• I registered using Google/Apple/Facebook login but I don’t know my password.
  You can use the “Forgot your password?” feature in the IMAIOS login box (In the app or on our website www.imaios.com) to get a new one. If you have any difficulties, we invite you to contact IMAIOS... Continue reading
• I subscribed through the mobile app. How can I access this subscription on my computer or other mobile devices?
  To access your subscription on other platforms, on the website, or on a different mobile device (for example, iOS if you purchased your subscription on an Android device, and vice versa), you must ... Continue reading
• I subscribed via the website (www.imaios.com). How can I access this subscription on mobile devices?
  To access your subscription on mobile devices, please follow these steps: 1.​ Download and install the app on your mobile device (tablet or smartphone; iOS or Android) 2.​ Start the app 3.​ Tap the... Continue reading
• My institution has a subscription. How do I access it from my mobile device (tablets or smartphones, iOS or Android)?
  A- For Group subscriptions, log into the app using the same IMAIOS account as on our website (www.imaios.com)   B - For IP subscriptions, if your institution has a Wi-Fi network to which you are ab... Continue reading