In the profile menu, click on “Contact us” then select an email service and write down your message like a regular email.
Articles in this section
- How do I activate or reinstall my subscription purchased on the Apple App store or Google Play store on a new device?
- I’ve subscribed through the app but the content still displays “subscription required”.
- I registered using Google/Apple/Facebook login but I don’t know my password.
- I subscribed through the mobile app. How can I access this subscription on my computer or other mobile devices?
- I subscribed via the website (www.imaios.com). How can I access this subscription on mobile devices?
- My institution has a subscription. How do I access it from my mobile device (tablets or smartphones, iOS or Android)?
- I’d like to cancel the automatic renewal for my subscription purchased on the Google Play Store.
- I’d like to cancel the automatic renewal for my subscription purchased on the Apple App Store.
- I’d like to cancel and be refunded for my subscription purchased on the Google Play Store.
- I’d like to cancel and be refunded for my subscription purchased on the Apple App Store.