Please write to our technical support at contact@imaios.com and send us your payment receipt or any other proof of purchase with the transaction reference number from Google, along with your Google account email address.
Articles in this section
- How do I activate or reinstall my subscription purchased on the Apple App store or Google Play store on a new device?
- I’ve subscribed through the app but the content still displays “subscription required”.
- I registered using Google/Apple/Facebook login but I don’t know my password.
- I subscribed through the mobile app. How can I access this subscription on my computer or other mobile devices?
- I subscribed via the website (www.imaios.com). How can I access this subscription on mobile devices?
- My institution has a subscription. How do I access it from my mobile device (tablets or smartphones, iOS or Android)?
- I’d like to cancel the automatic renewal for my subscription purchased on the Google Play Store.
- I’d like to cancel the automatic renewal for my subscription purchased on the Apple App Store.
- I’d like to cancel and be refunded for my subscription purchased on the Google Play Store.
- I’d like to cancel and be refunded for my subscription purchased on the Apple App Store.