In order to reactivate your purchase, please follow these steps:
1. Uninstall the IMAIOS product app
2. Make sure you are logged in with the same iTunes/Google account that you used to make the purchase
3. Download and install the latest version of the IMAIOS product app
4. Tap the “Profile” button (the "face-like" icon). Tap "Restore" and follow this process
5. Once the "Restore” process is finished, tap the "Profile"/ ”Menu” button again and log in using an IMAIOS account (if you do not already have one, use the “Register” button instead)
If your problem persists, please contact our Customer Support: firstname.lastname@example.org.