If you subscribed recently, we invite you to contact our Customer Support so that we can cancel our individual subscription and refund your purchase. Contact Customer Support at:
contact@imaios.com, or directly on our contact form
Articles in this section
- I’ve just subscribed to an IMAIOS product, but it isn’t activated; I still don’t have access to the content. What should I do?
- I’ve subscribed to an IMAIOS product. How do I disable automatic renewal?
- How do I cancel my recurring subscription on PayPal?
- How do I update my subscription payment information using PayPal?
- I purchased a monthly subscription to an IMAIOS product, and I would like to switch to a yearly subscription. How do I do that?
- I’ve subscribed to an IMAIOS product through the app on iOS or Android, but the content isn’t activated. What should I do?
- I’ve subscribed to an IMAIOS product. How do I enable automatic renewal on the IMAOS website?
- I have an individual subscription for an IMAIOS product and my institution subscribed to a group or institutional subscription. Can I receive a refund for my individual purchase?
- My subscription to an IMAIOS product should’ve expired but it was automatically renewed. What should I do?